(A) New or moving customers applying for utility service shall do so in person at the business office; and shall put down a cash deposit before any utility service will be rendered.
(B) When submitting the "Application for Utility Service," the applicant will be asked for proof of identification (valid driver's license, or picture identification). This is necessary to aid in the collection process, if necessary, and to eliminate possible falsification of whom is actually living at the service address. The business office will make a copy of the proof document and attach it to the application form.
(C) If the applicant is renting, the property owner or manager shall sign the "Landlord Certification" section of the application. The business office will sign the application which
acknowledges receipt of the completed application and compliance with the policy as stated herein. A copy will then be mailed to the property owner or manager advising that the tenant has applied for utility service.
(D) After reviewing the application for completeness, the business office will determine the deposit requirement, and review computer and/or other records to verify that the applicant has no previous history of being past due and for any previous account balances that may still be due.
(E) Upon payment of any required cash deposit, a receipt will be issued to the applicant.
(F) A copy of this policy and a supply of the related forms will be mailed to each rental property owner and manager. The owner/manager should make the policy available to the applicant and assist the applicant with the completion of the "Application for Utility Service."
(G) A copy of this policy and an "Application for Utility Service” will be included in the city's building permit packet for use by those new construction homeowners.
(Ord. 01-02, passed 5-7-01; Am. Ord. 2002-05, passed 7-1-02)