The City of Monticello will not adjust for any leak, unless the leak is on an underground service line, and the customer repairs the leak within 7 calendar days of notification. The customer must provide verification of the repair of an underground leak. Once the city verifies the underground leak has been repaired, the city will make a billing adjustment. The leak adjustment will credit the customer for half of the billed water amount and the difference between the billed sewer amount and the customer’s sewer average. No leak adjustments will be given for any leak above ground. Only 1 leak adjustment will be allowed per account per year, unless special circumstances warrant an exception which may only be granted at the discretion of the City Administrator whose determination shall be final. The year consists of the 12-month period from the date of the leak adjustment.
(Am. Ord. 2018-21, passed 5-14-2018; Am. Ord. 2023-07, passed 1-23-2023)