A.   Grantee shall either: 1) maintain a location in city for receiving subscriber inquiries, bill payments, and equipment transfers (the location must be staffed by a person capable of receiving inquiries and bill payments and the location shall be open a minimum of 40 hours per week), or 2) shall arrange for a payment box located in the city and shall ensure that technicians are available to pick up and drop off from subscriber's residences at no charge to subscribers, any faulty equipment such as converters and remote controls.
   B.   Payments at grantee's drop box location shall be deemed received on the date such payments are picked up by grantee which shall occur no less than twenty four (24) hours after each and every due date for subscriber bills. (Ord. 827, 8-5-2002, eff. 8-26-2002)