9-1-7-7: LATE FEES:
The franchisee's billing statement must show a specific payment due date not earlier than at least ten (10) business days from the date the bill is postmarked, unless otherwise agreed to pursuant to a subscriber agreement. The franchisee shall not assess a late fee earlier than the cut off date of the next billing cycle. The late fee shall appear on the following month's billing statement. The franchisee may not charge a late fee unless the subscriber has received notice that failure to pay by the due date may subject the subscriber to a late fee. Subscribers shall not be charged a late fee or otherwise be penalized for any failure by franchisee, including a failure to timely or correctly bill the subscriber, or failure to properly credit the subscriber for a payment timely made. Consistent with applicable law, franchisee reserves the right to modify this late fee policy from time to time in its sole discretion; provided, however, franchisee shall provide the city and franchisee's customers with thirty (30) days written notice to implementing any changes. (Ord. 827, 8-5-2002, eff. 8-26-2002)