(A) Any user who feels his or her user charge is unjust and inequitable, may make written application to the Council requesting a review of his or her user charge. The written request shall, where necessary, show the actual or estimated average flow and/or strength of his or her wastewater in comparison with the values upon which the charge is based, including how the measurements or estimates were made.
(B) Review of the request shall be made by the Council and if substantiated, the user charges for that user shall be recomputed based on the revised flow and/or strength data and the new charges shall be applicable to the next billing cycle/period.
(C) The Council has discretion under this section to grant an abatement of the further incurrence of fees under this chapter if:
(1) The property is not using the treatment works and wastewater services; and
(2) Will not be using the treatment works and wastewater services for a period of at least six months.
(D) Any abatement granted in accordance with division (C) above shall expire and fees be reinstated upon:
(1) The transfer of the real property to another owner;
(2) The use of the treatment works and wastewater services; or
(3) The expiration of the abatement granted by the Council.
(E) Any abatement granted under this section shall be considered on an individual basis. Division (C) and division (D) above shall not be construed to conflict with I.C. 36-9-23 et seq. and Chapter 50 of this code.
(Ord. 11-1999, passed 9-27-1999; Am. Ord. 2021-01, passed 5-24-2021)