A. Within the Village of Mokena, if a resident's mailbox is damaged by the Village of Mokena because of snow plowing operations on public ways, residents must notify Village Hall to have a work order created. Public Works will make temporary repairs, or try to provide a temporary mailbox, to all reports of damage so that residents continue to receive postal service. When the snow-removal season ends, permanent repairs can be made, and replacements can be installed.
B. To qualify for reimbursement, a damaged mailbox must have met and will be repaired to meet the following criteria:
1. The mailbox must meet the USPS guidelines;
2. The post, supports, and box must be determined to be in good shape prior to being damaged;
3. Residents requesting reimbursement must have previously entered a work order with Public Works at the time of damage;
4. When these criteria are met, the Village of Mokena will reimburse residents up to one hundred fifty dollars ($150.00) for repair or replacement materials for mailboxes;
5. Decorative mailboxes maybe eligible for reimbursement, based on the discretion of the Public Works Director. Resident must have proof that a public works vehicle directly hit the mailbox. Snow rolling off the plow is not considered direct contact.
C. All claims for reimbursement, with receipt, must be received by the Village by May 1st. Mailboxes that do not meet these criteria are not eligible for reimbursement. (Ord. 2021-O-020, 11-22-2021)