6-5-4: GRIEVANCE PROCEDURES:
   A.   Any person claiming to be aggrieved by a discriminatory practice may file with the department of community development a verified written complaint, which shall state the name and address of each person complained against (respondent) and shall set forth the pertinent facts as known to the complainant. Whenever the department has information indicating that any person has discriminated, it may issue and file a verified complaint.
   B.   Promptly upon the filing of any complaint, the department shall serve a copy thereof by personal service or registered or certified mail upon the respondent. Respondent shall file a verified written answer thereto within ten (10) days after receipt thereof.
   C.   The department shall proceed to make such investigation as it may deem appropriate to determine whether there is probable cause to believe that the allegations of discrimination are well founded. If there is no probable cause to believe that the allegations of discrimination are well founded, the department shall dismiss the complaint. If there is probable cause to believe that the allegations of discrimination are well founded, and the matter has not been satisfactorily resolved, the parties shall be served notice of the time and place of a conciliation conference, by personal service or registered or certified mail, at least five (5) days prior thereto.
   D.   The conciliation conference shall be conducted by a conciliation conference panel which shall be composed of three (3) conferees, none of whom shall have been involved in the investigation or the determination of probable cause, appointed by the mayor. The conferees shall attempt to achieve a just resolution and obtain assurances that the respondent will eliminate unfair or discriminatory practices and take appropriate affirmative action. The settlement terms shall be set forth in a conciliation agreement which shall be signed by complainant, respondent and the chair of the conciliation conference panel.
   E.   At any point in the proceedings where it is determined that the allegations of discrimination do not appear to be well founded or that the act or practice complained of has been satisfactorily eliminated and that further proceedings are unnecessary, the department may, forthwith, order the dismissal of the complaint and shall, within five (5) days of such determination, serve notice of said order upon the complainant and respondent by personal service or registered or certified mail.
   F.   If a respondent fails to agree to terms of conciliation, and if the conferees determine that the allegations of discrimination are well founded, they shall make such recommendations as they deem proper under the circumstances and shall, within five (5) days, serve notice of their recommendations upon the complainant and respondent, by personal service or registered or certified mail, and deliver all of their files and records and recommendations to the city attorney for such procedure as the city attorney finds appropriate in a court of competent jurisdiction for violation of the terms of this chapter.
   G.   Any complaint filed under this chapter shall be filed within ninety (90) days after the alleged discrimination or unfair practice occurred. (1984 Code § 17-2)