(a) The grantee shall construct, operate and maintain its system according to the specifications of the FCC.
(b) The grantee’s system shall be designed and rated for 24 hour a day continuous operation.
(c) The grantee shall at all times employ a reasonable standard of care to prevent failures or accidents which are likely to cause damage, injuries or nuisances to the public.
(d) The grantee shall render efficient service, make repairs within a 48 hour business day cycle if access to the customer’s house is available during that time period, and interrupt service only for good cause and for the shortest times possible. Insofar as possible, such interruptions shall be preceded by notice and shall occur during periods of minimum use of the system.
(e) The grantee shall furnish, without installation charge and without monthly fees, basic service and one outlet to each public school within the village and located within 150 feet of the system.
(f) The grantee shall provide parental control device capability, upon request, to any subscriber.
(g) The field of cable communications is rapidly evolving and many technological, regulatory, competitive and other changes are likely to occur during the franchise term. It may be necessary during the term of the franchise to review these changes and their impact on cable service to the village, if any. (On the fifth year and tenth year anniversary of the franchise renewal, the village may request a review with the grantee of technical, regulatory and other changes in the cable industry and how they relate to cable service available in the village at the time of the review.)
(Ord. 9-97, passed 8-11-1997)