(A) At the City of Middletown, all employees/volunteers are encouraged to meet with their immediate supervisor to discuss any employment issues or concerns that they may have. If the complaint is against a supervisor, or if the employee/volunteer feels more comfortable, they may discuss the issue with another director, supervisor, or member of the City Commission.
(B) The city is committed to maintaining this Open Door Policy, where honest discussion of employee/volunteer concerns can take place in a safe, and supportive, environment.
(C) Misunderstandings or conflicts can arise in any organization. To ensure effective working relations, it is important that such matters be resolved before serious problems develop. Most incidents resolve themselves naturally; however, if a situation persists that the employee believes is detrimental to them or to the city, they should bring their concern to the attention of a director, supervisor, or member of the City Commission.
(Ord. 5-11-2023-A, passed 6-8-2023)