(A) Any employee in the classified service who feels aggrieved, and his/her representative, if any, shall, within seven calendar days of the act or omission grieved, take up his/her grievance with his/her immediate supervisor who will take the necessary steps to adjust the complaint if it is in his power to do so.
(B) If the immediate supervisor is unable or unwilling to adjust the grievance, the grievance should be put into writing and sent to his/her division or department head within five calendar days after discussing the grievance with his/her supervisor. The department or division head will discuss the grievance with the employee and his representative, if any, and attempt to adjust the problem if it is within his/her power to do so. The division or department head will reduce his/her findings in the case to writing within two days and advise the employee.
(‘73 Code, § 7-33) (Ord. passed 10-5-70; Am. Ord. 2011-4, passed 4-4-11)