(A)   The record owner shall designate on the Registration Form an individual who permanently resides in Newport County, or a property manager with a physically staffed office within ten vehicular miles of Newport County, as the record owner's local representative, who shall be authorized to receive any process, notice or demand required or permitted to be served upon the owner of the premises. The record owner may be designated as the local representative, if he or she resides in Newport County.
   (B)   The local representatives must be authorized by the record owner to respond to tenant and neighborhood questions or concerns. The local representative shall serve as the initial contact person if there are questions or complaints regarding the use of the dwelling for short term rentals. The local representative shall respond to those complaints within two hours to ensure that the use of the dwelling
complies with the requirements of this chapter, as well as all other applicable town ordinances pertaining to parking, noise, disturbances, or nuisances, as well as state law pertaining to the consumption of alcohol and/or the use of illegal drugs.
   (C)   The failure of the local representative to respond to Middletown Police Department inquiries in a timely manner more than twice during the term of the annual permit shall be considered a violation of this chapter.
   (D)   The record owner may change the designation of the local representative from time to time by filing an amended permit application including the name, address and telephone number of the new local representative. Failure to notify the town of any change in the local representative shall constitute a violation of this chapter.
(Ord. 2017-3, passed 1-17-17; Am. Ord. 2021-20, passed 11-15-21)