Except as specifically defined herein or where it is plainly evident from the context that a different meaning is intended, all words and phrases in this title shall have their customary dictionary definitions. All words used in the singular shall include the plural and the plural the singular. Each gender shall include the other; and tense shall include all other tenses. The word "shall" is mandatory and the word "may" is permissive. (Ord. 433, 1-26-2010, eff. 3-1-2010)