A. Statement: The clerk or superintendent shall mail or otherwise deliver to the address as appears on the application or as changed by written request of applicant, a written statement outlining the amount of water service charges assessed for the prior month or other intervals as the town council shall direct.
B. Due Date; Notice Of Intention: The statement shall specify the amount of the bill for the water service and the place of payment and date due. If any person fails to pay the water charges within twenty (20) days from the date due, the clerk or superintendent shall give the consumer notice in writing of intention to discontinue the service to the consumer unless the consumer pays the bill in full within five (5) days from the date of notice (see appendix F attached to the ordinance codified herein). To avert shutoff, the customer's utility bill must be paid in full. There must be no remaining balance on said bill to retain services.
C. Delinquency: A five percent (5%) penalty shall be assessed to a customer for any portion of the water bill classified as delinquent and a surrender of customer's water agreement might be required with extended delinquencies. In addition to such payments and penalties, a delinquent consumer may be required to make and file a new application and pay a new connection fee and a new security deposit if the previous deposit has theretofore been applied to the payment of delinquent bills. The clerk is hereby authorized and empowered to enforce the payment of all delinquent water charges by an action at law in the name of the town, apart from and in addition to the remedies stated above. If, for any reason, customer chooses to forfeit water service, customer will be required to pay a new connection fee. (Ord. 09-03, 10-7-2009)
D. Penalty: If a customer is shut off due to delinquency and payment in full is not received after ninety (90) days from the exact day of shutoff, a service fee will be assessed, covering disconnect and reconnect fees, administrative fees, and the cost of three (3) months' water service. Furthermore, customer's water service will be required to be brought up to current state code requirements and customer must pay all associated costs for service to do so. The monthly interest rate of five percent (5%) will continue to accrue on customer's account during this ninety (90) day time period. This policy will be reflected in the town shutoff notice (see appendix F attached to the ordinance codified herein) and if renter receives this notice, a copy will also be sent to the landlord. (Ord. 09-03, 10-7-2009; amd. Ord., 3-23-2010; 2016 Code)