In the event that the Utility Department engages a service provider to perform an activity in connection with one or more covered accounts, the Utility Billing Supervisor shall exercise his or her discretion in reviewing the arrangements in order to ensure, to the best of his or her ability, that the service provider’s activities are conducted in accordance with policies and procedures, agreed upon by contract, that are designed to detect any red flags that may arise in the performance of the service provider’s activities, and take appropriate steps to prevent or mitigate identity theft.
(Ord. 041409, passed 4-14-2009)