946.04 CUSTOMER DISSATISFACTION WITH ANY SERVICE.

Any customer who requests disconnection of cable service or any particular programming service previously ordered shall have disconnection effective on the day such request is made. The customer will not be charged thereafter for any service disconnected and, in the case of a service for which the customer has prepaid, the customer shall promptly be provided a credit for or sent a refund of the unused portion of the prepaid amount.

(Ord. 2000-39. Passed 9-18-00.)

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