(A) (1) A franchise may require specific performance review sessions.
(2) The Village Board may, at its discretion, hold additional performance evaluation sessions, but not more frequently than once every three years, except as otherwise agreed to by the franchisee.
(3) All evaluation sessions shall be open to the public and announced in a newspaper of general circulation.
(4) The franchisee shall be notified by mail.
(B) Topics that may be discussed at any evaluation session may include, but are not limited to system performance and construction, the franchisee compliance with this code and a franchise agreement, customer service and complaint response, subscriber privacy, services provided, programming offered, service rate structures, franchise fees, penalties, free or discounted services, applications of new technologies, judicial and FCC filings and line extensions.
(C) During the review and evaluation by the village, a franchisee shall fully cooperate with the village and shall promptly provide such information and documents as the village may need to reasonably perform its review.
(`92 Code, § 8-1-77) (Ord. 96-19, passed 10-2-96)