(a) The City Collector is authorized to implement a procedure by which a consumer of public utility services may seek an adjustment or refund on his account. If the charges for such service become delinquent, the City Collector is authorized to commence such procedure. After completion of such procedure, if a determination is made that liability exists and the account is not paid, then such service shall be disconnected. Service shall not be reinstated until all past due bills, late payment fees and reconnection charges are paid in full.
(b) Except as allowed by section 366 of the Bankruptcy Code (11 U.S.C. § 366), no utility service shall be disconnected to any consumer because of nonpayment of a pre-bankruptcy bill.
(Ord. 2016-01-1. Passed 1-13-16.)