The following regulations, prohibitions, and conditions shall be deemed to supplement the Bond Ordinance and the Water and Sewer Rate Ordinance adopted by the city in connection with the aforesaid financing:
(A) All taps and connections to the water mains and sewer of the city shall be made by and/or under the direction and supervision of the Manager.
(B) Water service may be discontinued by the Manager for any violation of any rule, regulation, or condition of service and especially for any of the following reasons:
(1) Misrepresentation in the application or contract as to the property or fixtures to be supplied, as to additional use of water and/or sewer service, or as to unusual or extraordinary use of sewer facilities.
(2) Failure to report to the city additions to the property or fixtures to be supplied, or of additional use of water and/or sewer service.
(3) Resale or giving away of water.
(4) Waste or misuse of water due to improper or imperfect service pipes and/or failure to keep same in suitable state of repair.
(5) Tampering with meter, meter seal, service, or valves, or permitting such tampering by others.
(6) Connection, cross-connection, or permitting the same, of any separate water supply to premises which receive water from the city.
(7) Nonpayment of bills.
(C) Any customer desiring to discontinue the water and/or sewer service to his premises for any reason must give notice of discontinuance in writing at the City Hall; otherwise, a customer shall remain liable for all water used and water and/or sewer services rendered to such premises by the city unless said notice is received by the city.
(D) Bills and notices relating to the conduct of the business of the city will be mailed to the customer at the address listed on the application unless a change of address has been filed in writing with the city; and the city shall not otherwise be responsible for delivery of any bill or notice nor will the customer be excused from the payment of any bill or any performance required in said notice.
(E) (1) Meters will be read monthly between the 15th and 20th of each month.
(2) Bills for water and sewer service are due and payable at the City Hall, or to any designated agent, on their date of issue. The past due date shall be the tenth day after the date of issue. Bills will be dated and mailed on the first day of each month.
(3) All bills not paid on or before the past due date shall be deemed delinquent, and the city may serve a customer a written final notice of said delinquency, and of the fact that such customer is entitled, upon written request, to a hearing on the question of termination of service. If a delinquent bill is not paid within ten days after the date of such final notice, and if no hearing is requested, or if a hearing is requested and timely held, and such customer's delinquency is thereby established, the water supply to the customer may be discontinued without further notice; provided, however, if, prior to discontinuance of service, there is delivered to the city, or to its employee empowered to discontinue service, a written certificate signed by a physician, a registered nurse, or a public health officer that, in the opinion of the certifier, discontinuance of service will aggravate an existing illness or infirmity on the affected premises, service shall not be discontinued until the affected resident can make other living arrangements or until ten days elapse from the time of the city's receipt of said certification, whichever occurs first.
(4) If a deadline date falls on a Sunday or legal holiday, such deadline shall not expire until the next succeeding secular day.
(F) Where the water supply to the customer has been discontinued for non-payment of delinquent bills, a charge as may be specified or revised from time to time in any applicable rate ordinance will be made for reconnection of water service, but the reconnection will not be made until after all delinquent bills and other charges, if any, owed by the customer to the city have been paid.
(G) The Manager shall have the right to require that a nominal sum, or such other meter deposit as may be specified or revised from time to time in any applicable rate ordinance, shall be placed on deposit with the city by a customer for the purpose of establishing or maintaining such customer's credit and/or as assurance for the payment of water and/or bills by such customer.
(H) All meters shall be installed, renewed, and maintained at the expense of the city, and the city reserves the right to determine the size and type of meter used.
(I) Upon written request of any customer, the meter serving said customer shall be tested by the city. Such test will be made without charge to the customer if the meter has not been tested within 60 months preceding the requested test; otherwise, a charge of $25 will be made and then only if the test indicates meter accuracy within the limits of 2%. If a meter is inaccurate in excess of 2%, adjustments shall be made for the two preceding months prior to test according to the inaccuracy in excess of 2%.
(J) Where a meter has ceased to register, or a meter reading cannot be obtained, the quantity of water consumed will be based upon an average of the prior six months' consumption, considering the conditions of water service prevailing during the period in which the meter fails to register.
(K) The city shall make all reasonable efforts to eliminate interruption of service, and, when such interruptions occur, will endeavor to re-establish service with the shortest possible delay. When the service is interrupted, all consumers affected by such interruption will be notified in advance whenever possible.
(L) The city shall in no event be held responsible for any claim made against it by reason of the breaking of any mains or service pipes, or by reason of any other interruption of the supply of water caused by the failure or breakage of machinery or stoppage for necessary repairs. No person shall be entitled to damages nor for any portion of a payment refunded for any interruption of service which in the opinion of the city may be deemed necessary.
(M) Customers having boilers and/or pressure vessels receiving a supply of water from the city must have a check valve on the water supply line and a vacuum valve on the steam line to prevent collapse in case the water supply from the city is discontinued or interrupted for any reason, with or without notice.
(N) The premises receiving a supply of water and all service lines, meters and fixtures, including any fixtures within said premises, shall at all reasonable hours be subject to inspection by the duly authorized employees of the city.
(O) Piping on the premises of a customer must be so installed that connections are conveniently located with respect to the city lines and mains. The customer shall provide a place for metering which is unobstructed and accessible at all times. The customer shall furnish and maintain a cutoff valve on his side of the meter, and the city will furnish a like valve on its side of the meter.
(P) The customer's service lines shall be installed and maintained by the customer at his own expense in a safe and efficient manner and in accordance with the city's rules and regulations and with the regulations of the Department of Health.
(Q) If any loss or damage to the property of the city or any accident or other injury to persons or property is caused by or results from the negligence or wrongful action of the customer, a member of his household, his agent, or his employee, the cost of the necessary repairs or replacements shall be paid by the customer to the city, and any liability otherwise resulting shall be that of the customer.
(R) Water furnished by the city may be used for domestic consumption by the customer, members of such customer's household, and employees only. The customer shall not sell or give the water to any other person.
(S) Each customer shall grant or convey, or shall cause to be granted or conveyed, to the city, a perpetual easement and right-of-way across any property owned or controlled by the customer whenever said easement or right-of-way is necessary for the city water and/or sewer facilities and lines so as to enable the city to furnish service to the customer.
(T) (1) Water for building or construction purposes will be furnished by meter measurement, only after suitable deposit has been made, the minimum deposit being such amount as may be specified from time to time in any applicable rate ordinance. The amount shall be determined by the city based upon the size of the construction work contemplated, and all water for building or construction purposes, as set forth in the permit, must pass through one and the same meter.
(2) Water so supplied shall be discharged through a hose or pipe directly upon the material to be made wet, or into a barrel or other container, and in no case upon the ground or into or through a ditch or trench. All use of water by any party other than the applicant, or use of water for any purpose or upon any premises not so stated or described in the application, must be prevented by the applicant, or water service may be discontinued to the applicant without notice.
(U) Special terms and conditions may be made where water is used by the city or community for public purposes such as fire extinguishment, public parks, and the like.
(V) [Reserved]
(W) The city may refuse service to any person, not presently a customer, when in the opinion of the city the capacity of the facilities will not permit such service.
(X) These rules may be changed or amended.
(Y) Complaints may be made to the Manager of the system, according to the provisions set forth in Chapter 52.