All water and electric utilities service shall be supplied through a meter which shall accurately measure the amount thereof supplied to any consumer. The consumer shall supply a safe and proper place for the installation of the meters. Meters shall be tested for accuracy by the city upon the request of any consumer who believes his or her meter to be inaccurate. If, upon test, it appears that the meter overruns to the extent of 3% or more, the city shall pay the cost of the tests and shall make a refund for overcharges collected since the last known date of accuracy, but for not longer than six months, on the basis of the extent of the inaccuracy found to exist at the time of the tests. If, upon test, it appears that the meter is slow to the extent of 3% or more, the consumer shall pay for undercharges since the last known date of accuracy, but for not longer than six months, on the basis of the extent of the inaccuracy found to exist at the time of the test. If, when any meter is tested upon the demand of a consumer, it is found to be accurate or less than 3% fast or slow, the consumer shall pay the reasonable cost of the testing. If a meter is registering accurately, but for other reasons a billing error occurred, the amount
used shall be appropriately billed or refunded by the city, but without penalty or interest for the period of time that the error occurred, but not in excess of seven years from the date of discovery of the error.
(Prior Code, § 3.05)