Notification and fee.
(A) If the city receives a returned check for utility services the customer will be notified by letter we have received a returned check and the customer has ten days to pay the City of Lowell the face amount of the check in addition to a $30 returned check fee to avoid disconnection. The letter will also inform the customer they will be placed on a cash only basis for one year.
(B) After one year, the customer will be removed from cash only, if a second returned check is received on the account, the same ten-day payment schedule will be required and the customer will be notified they will be placed on a cash only basis until the account is closed. No checks will be accepted as payment on this account.
(Ord. passed 3-13-2017)