(A) Avoiding disconnection. The full balance of your utility bill plus any additional fees incurred are due by 5:00 p.m. the 15th of each month. Services will be discontinued at 8:00 a.m. on the 25th of the month for non-payment. If the 25th of the month falls on a weekend or holiday, disconnection will occur on the first available business day at 8:00 a.m. This applies to all utility customers regardless of their account history or status as a business, residential or industrial user with the city.
(B) Delinquent service charge. A delinquent service charge of $50 will be charged to each unpaid or delinquent account at 8:00 a.m. on the 25th of the month. In addition to the charge, the utility services will be disconnected. In order to restore service, the customer must pay their past due utility bill in full which includes any late fees, delinquent service charge, and tampering fee, if applicable, in order for the utility services to be restored. Disconnected utility services will be restored by 5:00 p.m. on the same day payment was received. Services will not be restored after-hours.
(Ord. passed 3-13-2017)