For the purpose of this chapter, the following definitions shall apply unless the context clearly indicates or requires a different meaning:
   ALARM ADMINISTRATOR. The person or persons designated by the Mayor to administer the provisions of this chapter.
   ALARM BUSINESS. The business, by an individual, partnership, corporation or other entity, of leasing, maintaining, servicing, repairing, altering, replacing, moving, installing or monitoring an alarm system in an alarm site.
   ALARM DISPATCH REQUEST. A notification to the police MetroSafe/Emergency Management Agency by the alarm business or alarm user that an alarm, either manual or automatic, has been activated at a particular alarm site.
   ALARM SIGNAL. The audible, visual, or electronic signal transmitted by an alarm system to the alarm business that indicates an alarm condition.
   ALARM SITE. A single premises or location served by an alarm system or systems. Each tenancy, if served by a separate alarm system in a multi-tenant building or complex, shall be considered a separate alarm site.
   ALARM SYSTEM. A device or series of devices, including, but not limited to, systems interconnected with direct wiring or radio frequency signals, which are designed to discourage crime, by emitting or transmitting a remote or local audible, visual or electronic signal indicating an alarm condition. ALARM SYSTEM does not include an alarm installed on a vehicle unless the vehicle is permanently located at a site.
   ALARM TECHNICIAN. Any person used by an Alarm Business to design, maintain, service, repair, alter, replace, move, or install alarm systems.
   ALARM USER. Any non-governmental person, firm, partnership, corporation, or other entity who (which) uses an alarm system or individual alarm at its alarm site, and which is monitored by an alarm business.
   CONVERSION. The transaction or process by which one alarm business begins servicing and/or monitoring an alarm system previously monitored by another alarm business.
   DIVISION RESOURCE OFFICER. A uniformed assignment responsible for quality-of-life issues and the coordination of division-level community-oriented policing initiatives, and who serves as the point-of-contact between the LMPD and the Department of Codes & Regulations for matters relating to nuisance properties.
   FALSE ALARM DISPATCH. An alarm dispatch request to the MetroSafe/Emergency Management Agency when the responding officer finds no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the alarm site. An alarm dispatch request that is canceled by the alarm business prior to the time the responding officer reaches the alarm site shall not be considered a FALSE ALARM DISPATCH.
   FLOATING CALENDAR YEAR. A calendar year that begins from the date of the first notice letter sent regarding a false alarm dispatch after the effective date of this chapter.
   HOLD-UP ALARM. A silent alarm signal generated by the manual activation of a device intended to signal a robbery in progress.
   INDIVIDUAL ALARM. An alarm system purchased and installed by an individual alarm user and that transmits alarm dispatch requests to MetroSafe/Emergency Management Agency.
   MONITORING. The process by which an alarm business receives signals from alarm systems and relays an alarm dispatch request to Metro Government for the purpose of requesting police response to the alarm site.
   PERSON. An individual, corporation, partnership, association, organization or similar entity.
   VERIFY. An attempt by the alarm business, or its representative, to contact the alarm site by telephonic or other electronic means, whether or not actual contact with a person is made, utilizing ECV (Enhanced Call Verification) also known as Multiple Call Verification before requesting a police dispatch, in an attempt to avoid an unnecessary alarm dispatch request. Such verification is a procedure whereby the alarm monitoring company makes at least one call each to different phone numbers in its attempt to reach the alarm user in the event of an alarm activation.
(Lou. Metro Ord. No. 156-2021, approved 11-11-2021)