(a) An operating authority shall inform the payor of the rate to be charged for the transportation-for-hire service before the transportation-for-hire service is provided.
(b) An operating authority must disclose the operating authority's rates for transportation-for-hire service on the operating authority's website.
(c) An operating authority or the operating authority's driver shall provide the payor with a legible receipt at the time of payment. The receipt must contain the following information:
(i) The date and time of the trip;
(ii) The fare rate, where applicable;
(iii) The total fare;
(iv) An itemization showing how the fare was calculated, where applicable;
(v) The trip distance (if the fare was based in whole or in part on distance);
(vi) The duration of the trip in minutes (if the fare was based in whole or in part on time);
(vii) The name of the operating authority and a means of contacting the operating authority under which the driver was operating at the time of the ride and a means of contacting the operating authority with any complaints;
(viii) The driver's name.
(d) The receipt may be submitted to the payor electronically.
(e) An operating authority or the operating authority's driver may not quote, charge, or attempt to charge a fare higher than the fare disclosed to the passenger prior to the trip or calculated based on the operating authority's published rates for transportation-for-hire vehicles.
(Ord. No.4088, § 2, 12-8-16)