A. Meter Relocation: The fee for a water relocation shall be two hundred dollars ($200.00).
B. Customer Disconnect: The fee for a disconnect shall be eighty dollars ($80.00).
C. The following shall be the disconnect policy of the City of Lone Grove:
DISCONNECT POLICY
A customer’s new bill is due by the 15th of each month unless the 15th falls on a holiday or weekend, in which case the bill is due on the next business day following the 15th of the month. If the bill is not paid in full by 4:30 p.m. on the due date, the account is considered past due and penalties/late fees will be applied to the balance.
If a customer’s account exceeds $200.00 in past due balance plus the current billing charges, the account is considered delinquent, and a disconnection notice will be mailed out stating the amount due and the date of scheduled disconnection. A customer may contact and request an extension on his/her account. The account holder’s payment history may be considered in evaluating this extension request. Payment arrangements must be made before services are reinstated will include the delinquent bill and a disconnect fee of $80.00. Failure to receive the bill or disconnect notice in the mail does not waive collection charges or prevent disconnection of service. Paying the bill is the sole responsibility of the account holder.
Once all charges are paid in full, the Water and Sewerage Trust Authority Cashier will issue a reconnect work order. The water and sewer authority cannot guarantee what time the service will be reconnected, but the authority will make every effort to reconnect the service within twenty-four (24) hours on the first business day after payment is made. If upon arrival to disconnect or reconnect the meter the operator discovers evidence of tampering, lock-cutting or lock-damaging, or damages to the meter or meter box, the service will be disconnect and will not be reconnected until all additional fee, such as a $100 meter tampering fee, actual cost of replacement meter plus 33%, and other charges related to the damage of city property, have been paid.
D. Effective June 16, 2022, adjustments to the above fees shall be made by the Lone Grove Water and Sewerage Trust Authority Board by resolution rather than by the enactment or amendment of an ordinance. The Water and Sewerage Trust Authority Cashier will maintain and post current fee schedules in the office of the Water and Sewerage Trust Authority. (Ord. 210, 10-20-2003, eff. 11-21-2003; amd. Ord. 2022-287, 5-16-2022)
Notes
| 1 | 1. See also section 11-1-8 of this code. |