(A) Water, sewer or garbage collection services to any customer are subject to discontinuation after the last day of the month following the month in which service was rendered.
(B) The following policies will be followed by the municipality regarding discontinuation of service.
(1) When it becomes necessary for the municipality to discontinue utility service to a customer for nonpayment of bill, service will be reinstated only after all past due amounts for service, including any late fees, service charges, deposits and reconnect fees have been paid; and
(2) It is the policy of the municipality to discontinue utility service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills. The municipality’s form for application for utility service and all bills shall contain, in addition to the title, address and telephone number of the official in charge of billing, clearly visible and easily readable state:
(a) All bills are due and payable on or before the date set forth on the bill; and
(b) If any bill is not paid by or before the last day of each month following the month in which service was rendered, service will be discontinued for nonpayment. If the past due amount is not paid by the last day of the current month, the water service shall be discontinued.
(Ord. 0910-7, passed 9-27-2010; Ord. 1119-1, passed 11-11-2019)