(A) The Utility Billing Clerk can request a re-check of a meter to correct an employee error or if it is thought that the meter is experiencing mechanical issues provided the threshold set forth in division (B) is met or the Clerk-Treasurer otherwise approves.
(B) The threshold to conduct a re-check for a 5/8" or a 3/4" size meter is that 10,000 gallons or more water has run through the meter during a single billing period. The threshold to conduct a re- check for a 1" or larger meter is that 20,000 gallons or more water has run through the meter during a single billing period.
(C) Property owners can request a re-check if they believe a leak has occurred. Concurrent meter reading requests will not be considered.
(Ord. 2024-1, passed 2-5-2024)