(A) The customer shall request that service be discontinued (for a change in occupancy or other reason) at least 3 days before the customer desires the termination to become effective.
(B) The customer shall be responsible for all water consumed and for pro-rated service up to the time service is terminated, or until 3 days following receipt of the request for termination, whichever occurs sooner.
(C) When all charges for service are paid in full,the customer's deposit shall be refunded. The deposit will be refunded pursuant to § 50.004 above.
(D) The customer shall be entitled to be heard by a designated employee concerning any dispute about the amount of the deposit refund. The employee shall inform the customer in writing of his or her decision and the reasons therefor as soon as reasonably possible.
(1981 Code, § 14-32) (Am. Ord. passed 9-28-2015)