(A) For the purpose of this section, the following definition shall apply unless the context clearly indicates or requires a different meaning.
BUSINESS DAY. Any day between and including Monday through Friday, but excluding public holidays.
(B) Utility bills will be mailed on the first day of each month unless the first day of the month falls upon a Saturday, Sunday, or holiday, in which case the utility bills will be mailed on the business day immediately preceding.
(C) Utility bill balances are due by the fifteenth day of the month. Payments not received by the fifteenth day of the month shall be deemed delinquent and a 10% penalty will be assessed to the delinquent account.
(D) A delinquent notice will be mailed on the sixteenth day of the month unless it falls upon a Saturday, Sunday, or holiday, in which case the notice will be mailed on the business day immediately following. The delinquent customer shall have ten days from the date of said delinquent notice to pay the delinquent balance in full.
(E) Any delinquent customer who has not notified Lewisport Municipal Utilities of his or her or its desire to set up a payment plan or who has not requested an extension to pay the delinquent balance by the twenty-sixth day of the month shall be notified by door hanger that he or she or it will have until noon the following business day to arrange a payment plan or request an extension or will have services disconnected.
(F) Any delinquent customer who has not paid his or her or its account balance in full or requested and received a payment plan or extension by 12:00 noon on the business day following the notification by door hanger shall have his or her or its delinquent utility service disconnected.
(G) Upon payment of a $75 re-connection fee and the delinquent balance in full, or the amount due under an approved payment plan, the utility service will be re-connected.
(H) The Mayor, City Manager, or a designated representative shall approve payment plans, payment extensions, and/or delinquent disconnects.
(Ord. 14-4, passed 4-24-14)