When any person (citizen, applicant, or employee) who believes he or she has been adversely affected by an act or decision by the city and that such act or decision was based on disability status shall have the right to process a complaint or grievance in accordance with the following procedure.
(A) Step one. An aggrieved person must submit a written statement to the Mayor, setting forth the nature of the discrimination alleged and facts upon which the allegation is made.
(B) Step two. The Mayor shall contact the complainant no later than fifteen (15) days after receiving the written statement to establish an informal meeting with the objective of resolving the matter informally. However, in no case shall the informal meeting be conducted sooner than five (5) days nor more than forty-five (45) days after receiving the written statement. There shall be prepared a written documentary of the discussions at the informal meeting which shall be preserved in the records of the city.
(C) Step three. Within fifteen (15) days of the informal meeting, if no decision has been made by the Mayor or the decision of the Mayor does not satisfy the complainant, he or she may request a hearing with the Council by submitting a written request to the Mayor.
(D) Step four. In thus discussing the grievance, the complainant may designate any person of his choice to appear with him and participate in the discussion. The Council shall require the Mayor to participate in the discussion of the grievance when it is brought before the Council. The Council shall issue a written decision on the matter within fifteen (15) days and the decision shall be the final procedure for the complainant at the local level. There shall be prepared a written documentary of the discussion at the hearing which shall be preserved in the records of the city.
(Ord. 1984-12, passed 9-10-84)