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(A) Bills for monthly charges and fees shall be submitted by the city and shall be paid by the users monthly. All accounts shall be due and payable on the date statements are submitted to the users. If any monthly bill remains unpaid for a period of 25 calendar days after the billing date for charges for any period prior to that date, the bill is considered delinquent and a penalty of 10% of the bill shall be imposed and added to the bill. Said penalty shall be in addition to any amounts due, and shall apply to any previous unpaid penalty amounts remaining from previous penalty assessments.
(B) Once a bill is delinquent, the city shall notify the user of delinquency, by one of the following methods: mail, electronic media, telephone, in person or door stating that the city shall shut off the water connection if payment is not made by the specified date in the notice, which shall be at least 30 days from the billing date. To avoid disconnection, payment should be made to the City Finance Department before the end of the 30-day period.
(C) Upon failure of any user to pay for services rendered by 5:00 p.m. on the thirtieth day after the billing date, the city shall shut off the user's water connection, and shall not furnish the user, or permit the user to receive, further service until all past due amounts owed by the user, along with all other pertinent charges, have been paid in full, together with a delinquent service fee of $25. An additional $45 service fee will be charged if reconnection is requested after 3:00 p.m. on weekdays, or anytime on weekends or holidays.
(D) Collection of delinquent account fees. The city shall be entitled to recover all costs, including but not limited to reasonable attorney's fees and collection service charges, incurred in collecting delinquent water and wastewater fees and charges. Any fee or charge due under this section which shall not be paid when due may be recovered by referring the account to a third party collection agency and/or by bringing an action at law.
(Ord. 44, passed 5-20-76; Am. Ord. 118, passed 10-23-80; Am. Ord. 132, passed 4-16-81; Am. Ord. 209, passed 11-1-84; Am. Ord. 638, passed 4-15-93; Am. Ord. 839, passed 6-5-97; Am. Ord. 1518, passed 11-6-14)