A. An application for water service must be signed by each applicant for water service, on a form supplied by the city, along with a state issued identification for verification. A lease agreement will be required if renting. Charges for establishment of services are required in accordance with the Master Fee Schedule.
B. Deposit requirement.
1. New customers. All new applicants for residential, residential on sewer, apartments, hotels, motels, and condos water services will be required to pay a deposit fee in accordance with the Master Fee Schedule.
2. All other user deposit fees are based upon average monthly bills as estimated by the Administrative Services Department (minimum deposit fee in accordance with the Master Fee Schedule).
3. Current customers. The Administrative Services Department is authorized to require additional deposit(s) of any current customer based on a review of delinquent payments. This deposit will be calculated to equal 3 months of average billings. Refusal to pay additional deposits when required will result in termination of water service.
4. The deposit fee will be held on deposit for 1 year. Refunds are made subsequent to 1 year of satisfactory payment record.
5. A satisfactory payment record is a 12-month service period with no more than 2 delinquent payments or returned payments.
6. If the held deposit has not been refunded prior to account closure, the refund will be processed as a credit towards utility account balance and, if applicable, a refund check will be mailed to the mailing address on file or sent via electronic funds transfer.
C. Letter of credit. A letter of credit or statement of good payment history from the user's previous utility company will be accepted in lieu of the deposit requirement for new customers with the following conditions:
1. Letter must be from previous utility company and dated within 6 months of application for service.
2. Letter must cover a minimum of 12 months service with no more than 2 delinquent payments.
3. Letter must be submitted with application for water prior to the start of service.
D. Notification of change of ownership or occupancy. It shall be the duty of every person signing an application for water delivery and of every owner of premises to which water is delivered to notify the city of any change in the ownership or occupancy of the premises at least 2 days prior to such change. Every applicant shall be liable for the water furnished until the city receives written notice to cancel and shut off the water when said applicant's liability shall cease except as to water furnished previous to said notice.
(Ord. 24-1330, § 1, passed 4-23-2024)