(A) The County places a high value on providing quality services. Employees are expected to demonstrate a strong customer service orientation by treating customers in a courteous and respectful manner at all times. Customers include taxpayers, fellow employees and anyone who seeks the assistance of an employee of County government. Employees are encouraged to make suggestions regarding policies, procedures, and practices that will improve service.
(B) An employee who encounters a disruptive, abusive or difficult member of the public, should contact their supervisor for further guidance, direction and assistance.