The City Manager shall have the discretion to allow utilities to remain in service or reconnected when a customer has a past due balance if the following conditions are met:
(a) The customer must make a reasonable payment on his/her past due bill and agree to attend the next, regularly scheduled utility hearing;
(b) At the utility hearing, the customer will work out a formal payment arrangement;
(c) If the customer does not appear at the utility hearing, there will be no other extension given and regular disconnect policies shall apply; and
(d) The governing body finds that a “reasonable” payment will be at least 25% of the past due bill.
(Ord. 2068, passed 7-11-2020)