(A) The franchise granted by this subchapter requires curbside collection of recyclable materials, management of roll type recycling containers, transport of materials, brokering, sale and disposal of selected recyclable materials from each of the participating residential housing units; uninterrupted service; billing and collecting (accounts payable/accounts receivable); for such services from participating customers, and keeping and maintaining such other financial records, including independent audits, that may be identified in this subchapter, in accordance with generally accepted accounting principals, and subject to the inspection and review of the Town of Kill Devil Hills. The grantee shall be required to supply all labor, equipment and other materials necessary to collect, manage and divert recyclable materials from regional landfills.
(B) The franchisee shall collect all recyclable materials. The parties may agree to add other items as the market for recyclable materials allows. The franchisee will be responsible for preparing and distributing information to participating customers describing the change and how to comply therewith.
(C) The franchisee is responsible for picking up and removing any materials that have blown out or dropped from trucks or the collection container due to any reason, even if a return trip is required.
(D) All trucks used for collection will be properly marked with recycling signage for identification purposes.
(E) The franchisee shall require each employee to be courteous at all times, to work quietly and shall not allow the use of loud or profane language. The franchisee shall require each employee to work in a diligent manner. The franchisee shall immediately investigate any notice of employee misbehavior and take prompt and appropriate action. Any official or employee of franchisee who is under the influence of alcohol or drugs or demands pay from the residents of a dwelling unit for services rendered, or verbally or physically abuses any resident of a dwelling unit, shall be immediately removed from work and shall provide no other service to the Town of Kill Devil Hills. All carts must be removed by residents from the curbside collection area within 24 hours of collection.
(F) Collect recyclable materials on the same day as regular refuse collection within the Town of Kill Devil Hills or as determined by the Town Administrator, by a pre-arranged routed schedule, for the participating customers. Routes shall begin no earlier than 6:00 a.m. unless authorized by the Town Administrator. The franchisee shall provide to Kill Devil Hills a complete list and map of schedules and dates for each curbside collection area.
(G) Leaks and spills shall be handled quickly and appropriately based on the type and amount and according to state and federal spill response guidelines. Equipment shall be well maintained so as not to allow liquid or solid waste to leak or blow out of the collection equipment.
(Ord. 08-14, passed 4-14-08)