(a) Collection Schedule.
(1) The recycling contractor will collect recyclables from the curb once a week. The City will be divided into quadrants, with each quadrant's recycling containers to be collected on a specific day of week, matching the day trash is collected in said quadrant. Residential units with sixty- five (65) and ninety-five (95) gallon containers, included in any given route must have recycling containers at the curb by 7:00 a.m. the day that route is scheduled.
(2) The recycling contractor will not collect recyclables on the following holidays:
New Year’s Day Memorial Day (Observed)
July 4 Labor Day
Thanksgiving Day
Christmas Day
(3) To assure uninterrupted service, routes falling on observed holidays will be collected the day after the holiday, with other routes scheduled for later the same week being collected one day later than usual, and the Friday route being collected on Saturday.
(b) Notification of Interrupted Service. If on occasion recyclables cannot be collected by the recycling contractor, every attempt will be made to alert residential units on the affected collection routes through social media, reader board or other means available.
(c) Notification of Routing Changes. In the event it becomes necessary to change the collection dates of streets or individual residential units, all affected units will be notified in writing of the change, and will be provided information on the new collection days.
(d) Placement and Removal of Collection Containers. Recycling containers must be placed at the curb no earlier than 7:00 p.m. of the day before collection. The containers shall be removed from the required designated location for pickup by 7:00 p.m. the day collection has taken place.
(e) Special Collection Arrangements. Carry out service for sixty-five (65) and/or ninety-five (95) gallon containers shall be provided by the recycling contractor for residential units of handicapped, disabled, impaired persons or persons who are otherwise precluded from or physically incapable of placing recycling containers at curbside However, all such collections must be scheduled by the Director of Public Service or their designee, and may not involving walking a distance of more than seventy (70) feet from curb or entrance into an enclosed area through a closed door.
(f) Route Change Requests. When a residential unit is on the corner of two (2) streets that are on different collection routes, a request for a route change to increase residential unit convenience may be made to the Director of Public Service If such change will not adversely affect the recycling contractor, it will be made and the residential unit will be notified of the new collection route schedule.
(g) Call Back Service. In the event the recycling collection vehicle fails to collect from a residential unit on the specified day, contfact with the City's Recycling Contractor or the Director of Public Service or their designee will assure assist with collection by the end of the next day, provided, however, that the recycling bins were at the curb or a special collection location by 7:00 a.m. on the regularly scheduled collection day.
The Director of Public Service reserves the right to investigate missed collections. Under terms of the recycling collection contract, unscheduled call backs can be made only if the contractor fails to collect material which is in its designated place by 7:00 a.m. on the collection day.
When recycling containers are placed improperly or placed at the curb after 7:00 a.m. and, therefore, are not collected, residential units will be asked to store the recyclables until the next scheduled collection day for that route.
(h) Protection From Elements. In the event of inclement weather, residential units are expected to protect recyclables from blowing, moisture and freezing when at all practicable. Refraining from putting recycling containers at the curb until morning, covering paper material with plastic sheeting and anchoring paper material with a heavy object all are acceptable means of protection.
(i) Notification of Improper Material/Separation/Placement. In the event recycling containers contain contaminated recyclables (see Section 936.05(a) to (d)) or are improperly placed for collection (see subsections (a), (d), (e)) the residential unit will be notified of the infraction through a written notice left on the container. Proper preparation and placement will be expected for the next collection.
(j) Refusal of Material. The recycling contractor may, after having served three (3) notices of infractions to a residential unit, refuse to collect material in recycling containers until the material is properly prepared and the recycling containers are properly placed. Residential units will be notified of refusal to collect through a written notice left on the recycling container.
(k) Documentation of Participants. The recycling contractor will keep records of those residential units participating in the residential collection program. These records will be used both to determine participation rates and to identify those residential units that are not in conformance with provisions of Chapter 935 of the Codified Ordinances.
(Ord. 2021-078. Passed 8-18-21.)