(A)   Insurance. Each licensed collector shall have and keep in force at all times public liability insurance covering each vehicle used by him or her for refuse collection. The limits of the insurance coverage on each vehicle shall be minimum for bodily injury and minimum for property damage as regulated by the state statute. Each insurance policy shall name the city as an insured and shall provide that the policy cannot be canceled, except upon ten-days' written notice to the city.
   (B)   Frequency and time of collections. The collection of refuse from residences shall be made at least once every two weeks and from commercial establishments at least once weekly. All collections shall be made between the hours of 7:00 a.m. and 6:30 p.m. All such collections shall not be made on Sundays or the following holidays unless authorized by the Health Officer: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas.
   (C)   Employees. Each collector shall employ clean, courteous and competent employees at all times and shall investigate all complaints about employees, equipment and service. Whenever a complaint is referred to a collector by the City Administrator’s office, a written report shall be made by the collector to the City Administrator’s office setting forth the investigation, findings and action on the complaint.
   (D)   Removal of refuse for fee. Each collector shall remove refuse from premises not served by him or her for regular refuse collection upon request of the responsible tenant, at a reasonable charge; provided that, the removal is within the capabilities of the employees and equipment.
   (E)   Collection during emergency and the like. Whenever an emergency or unforeseen or extraordinary condition arises, the City Administrator’s office may order the collection of refuse at the times and in the manner as the circumstances require; and each collector shall abide by the order of the City Administrator’s office.
(Prior Code, § 10-17) (Ord. 752, passed - -)