The grantee shall maintain a business office with a toll-free telephone listing, so located that maintenance service shall be promptly available to subscribers upon request. Notice of the procedures adopted by the grantee and the village for the investigation and resolution of all complaints regarding grantee’s TV cable operations shall be given to each subscriber at the time of initial subscription to the cable system. Any person having a complaint to regarding the grantee’s operations may direct such complaint to the grantee.
(Prior Code, § 10-1-15)