(A) (1) Any customer may request a face-to-face conference before the Board of Public Works and Safety, to consider entering into a payment plan or promissory agreement that identifies certain terms and conditions of a payment plan that would cause a utility account to be made current.
(2) If a customer fails to make good on any term and/or condition contained within the promissory agreement, other collection procedures may be implemented immediately, including the termination of water service, the filing of sewer liens, and/or the turning of the account over to a collection agency.
(B) The Clerk-Treasurer will have the authority to temporarily approve promissory agreements subject to later Board of Public Works and Safety final approval.
(C) Promissory agreements will require payment of all unpaid utility charges in equal installments over a period of no more than ten months.
(D) Promissory agreements will require the payment of all future utility bills on time in addition to the promissory agreement payment.
(E) If the customer has not been disconnected, the promissory agreement will require the payment of the promissory agreement fee and payment of the 10% payment on the promissory agreement amount and the current month’s utility bill, all on the next utility bill due date (usually the fifteenth of the month).
(F) No interest will be charged on promissory agreements.
(Ord. 1-2022, passed 3-8-2022)