(A) The city, based on the information set forth in the complaint and other information available to the city, shall determine if the city has jurisdiction to pursue the matter and whether the complaint has sufficient merit to warrant an investigation.
(B) A complaint shall be regarded as meriting investigation unless:
(1) The complaint clearly appears on its face to be frivolous or trivial;
(2) Within the time allotted for making the determination of jurisdiction and investigative merit, the city voluntarily concedes noncompliance and agrees to take appropriate remedial action or reaches an information resolution/agreement with the complainant;
(3) Within the time allotted for making the determination of jurisdiction and investigative merit, the complainant withdraws the complaint; or
(4) The complaint is not filed timely and there exists no good cause for waiving the timing requirement set forth in § 33.21.
(Ord. 2016-1, passed 2-8-2016)