§ 97.12 COMPLAINTS.
   (A)   Forms. The City shall provide forms upon which complaints may be made regarding the condition or license and registration status of any rental unit.
   (B)   Unit condition complaints. Shall be governed by § 97.11(F).
      (1)   Upon receipt of a complaint and verification that the complainant has notified, in writing, the alleged violator of the defective condition and that the alleged violator failed to correct the defect the City, depending on the nature of the complaint shall either:
         (a)   Promptly provide to the alleged violator a copy of the complaint and all supporting documents presented by the complainant and shall give the alleged violator 48 hours to correct the alleged deficiency as described in 97.11(F)(1); or
         (b)   Shall provide not less than a 72-hours written notice of its intention to conduct an inspection as described under § 97.11(F)(2).
      (2)   The violator shall be assessed appropriate inspection fees if the complaint is found to be substantiated by this inspection.
   (C)   License and registration complaints. Upon receipt of a complaint and verification that a residential rental unit is not licensed or registered, the City shall inform the owner in writing that the owner has no more than 90 days to either:
      (1)   Comply with the terms of this ordinance by registering the unit by completing the inspection process and by paying all applicable fees and penalties; or
      (2)   Cease rental operations.
(Ord. 19, 6th Series, passed 4-3-2007)