(A) Any person receiving notification of violation of this article may request a hearing by filing an appeal along with the appeal fee with the General Manager within 15 days of mailing or other delivery of the notice of violation. The appeal fee shall be in an amount set by City Council resolution.
(B) The person’s timely written request for a hearing shall automatically stay installation of a flow-restricting device on any customer’s premises until the Administrative Hearing Officer renders his or her decision.
(C) The person’s timely written request for a hearing shall not stay the imposition of a surcharge. If it is determined that the surcharge was wrongly charged and paid, the Indio Water Authority shall credit any amount due to the unpaid water bill.
(D) The decision of the Administrative Hearing Officer shall be final.
(Ord. 1662, passed 10-15-14; Am. Ord. 1762, passed 7-21-21)