(A) A person may file an application for relief from any provision of this article. The City Manager shall develop such procedures as necessary to resolve such application for relief, and shall take reasonable steps to resolve the application for relief. The decision of the City Manager shall be final. The City Manager may delegate these duties and responsibilities under this section as appropriate.
(B) The application for relief may include a request that the person be relieved, in whole or in part, from the water use restrictions of this article.
(C) In determining whether to grant relief and the nature of any relief, the City Manager shall take into consideration all relevant factors including, but not limited to, the following:
(1) Whether the applicable reduction in water consumption will result in unemployment;
(2) Whether additional persons have been permanently added to the household;
(3) Changes in vacancy factors in multi-family housing;
(4) Increased number of permanent employees in commercial, industrial, and governmental offices;
(5) Increased production requiring increased water;
(6) Water uses during new construction;
(7) Adjustments to water use caused by emergency health or safety hazards;
(8) First filling of a permit-constructed swimming pool; and
(9) Water use necessary for reasons related to family illness or health.
(D) In order to be considered, an application for relief must be filed with the General Manager within 20 days from the date of the mailing of the water bill which is the subject matter of the application. No relief shall be granted unless the person shows that he or she has achieved the maximum practical reduction in water consumption other than in the specific areas in which relief is being sought.
(Ord. 1662, passed 10-15-14; Am. Ord. 1762, passed 7-21-21)