For the purposes of this chapter, the following definitions shall apply unless the context clearly indicates or requires a different meaning.
ALARM ADMINISTRATOR. A person or third party designated by the City of Indio authority to administer, control and review false alarm reduction efforts and administer the provisions of this chapter.
ALARM INSTALLATION COMPANY. A person in the business of selling, providing, maintaining, servicing, repairing, altering, replacing, moving or installing an alarm system in an alarm site. However, an ALARM INSTALLATION COMPANY does not include persons doing installation or repair work where such work is performed without compensation of any kind (i.e., “do-it-yourselfers”).
ALARM PERMIT. Authorization granted by the Alarm Administrator to an alarm user to operate an alarm system.
ALARM SITE. A single fixed premises or location served by an alarm system or systems. Each unit, if served by a separate alarm system in a multi-unit building or complex, shall be considered a separate alarm site.
ALARM SYSTEM. A device or series of devices, including, but not limited to, hardwired systems and systems interconnected with a radio frequency method such as cellular or private radio signals, which emit or transmit a remote or local audible, visual or electronic signal indicating an alarm condition and intended to summon law enforcement response, including local alarm system. An alarm system does not include an alarm installed in a vehicle or on someone’s person unless the vehicle or the personal alarm is permanently located at a site.
ALARM USER. Any person, who has contracted for monitoring, repair, installation or maintenance service from an alarm installation company or monitoring company for an alarm system, or who owns or operates an alarm system which is not monitored, maintained or repaired under contract.
ANSI/SIA CONTROL PANEL STANDARD CP-01. The ANSI - American National Standard Institute approved Security Industry Association - SIA CP-01 Control Panel Standard, as may be updated from time to time, that details recommended design features for security system control panels and their associated arming and disarming devices to reduce the incidence of false alarms. Control panels built and tested to this standard by Underwriters Laboratory (UL), or other nationally recognized testing organizations, will be marked to state: “Design evaluated in accordance with SIA CP-01 Control Panel Standard Features for False Alarm Reduction.”
AUTOMATIC VOICE DIALER. Any electrical, electronic, mechanical, or other device capable of being programmed to send a prerecorded voice message, when activated, over a telephone line, radio or other communication system, to a law enforcement, public safety or emergency services agency requesting dispatch.
CONVERSION. The transaction or process by which one alarm installation company or monitoring company begins the servicing and/or monitoring of a previously unmonitored alarm system or an alarm system previously serviced and/or monitored by another alarm company.
DURESS ALARM. A silent alarm system signal generated by the entry of a designated code into an arming station in order to signal that the alarm user is being forced to turn off the system and requires law enforcement response.
FALSE ALARM. The activation of an alarm system through mechanical failure, accident, misoperation, malfunction, misuse, improper activation or negligence, which does not require police service other than deactivation of the alarm. FALSE ALARMS shall not
include alarms caused by acts of God or other causes which are beyond the control of the alarm user or alarm installation company or monitoring company.
HEARING OFFICER. A person selected by the City Manager to conduct an administrative hearing that that has no bias or pecuniary interest in the matter to be heard.
HOLDUP ALARM. A silent alarm signal generated by the manual activation of a device intended to signal a robbery in progress or immediately after it has occurred.
LOCAL ALARM SYSTEM. Any alarm system, which is not monitored, that annunciates an alarm only at the alarm site.
MONITORING. The process by which a monitoring company receives signals from an alarm system and relays an alarm dispatch request to the municipality for the purpose of summoning law enforcement to the alarm site.
MONITORING COMPANY. A person or entity in the business of providing monitoring services.
ONE PLUS DURESS ALARM. The manual activation of a silent alarm signal by entering a code at an arming station that adds one to the last digit of the normal arm/disarm code (e.g., normal code = 1234, One Plus Duress Code = 1235).
PANIC ALARM. An audible alarm system signal generated by the manual activation of a device intended to signal a life threatening or emergency situation requiring law enforcement response.
RESPONDER. An individual capable of reaching and having access to the alarm site, the code to the alarm system, and the authority to approve repairs to the alarm system.
TAKEOVER. The transaction or process by which an alarm user takes over control of an existing alarm
system, which was previously controlled by another alarm user.
(Ord. 1608, passed 4-4-12)