Whenever water service to a building water system is interrupted due to leaks, weather hazards (i.e., freeze-ups) or other causes, the customer shall notify the city clerk of said condition within forty eight (48) hours of its discovery.
A. Responsibility To Rectify: Upon such notification, the city shall determine the location of the cause of interruption in relation to the meter. It shall be the customer's responsibility to rectify any problems occurring or resulting past the city's end point of liability as defined in section 9-1-6 of this chapter.
B. Pro Rata Reduction: Should repairs be impossible due to weather conditions, lack of parts or other causes, and should the city or customer be unable to provide any type of running water service within forty eight (48) hours of notification of the interruption, then the city may, at its discretion, provide a pro rata reduction in the charge for water service during any such month in which the running water service is not available; provided that total usage does not exceed the base usage. (Ord. 213, 9-11-1990, eff. 10-1-1990)