(A) If any user violates any section of this chapter, the city reserves the right to terminate water service. Prior to termination, the city shall provide the user with written notice of termination of water service. The notice of termination shall state the reason for the termination, the steps which the user can take to avoid the termination, the steps necessary to have service restored after the termination, and the date, time and place for hearing on the matter, and the means to appeal the notice of termination.
(B) A municipal utility user shall have the right to appeal said notice of termination to the City Council. Application for appeal shall be made within five business days of the date of the notice and shall be made on a form provided by the city. The hearing shall be held during a regularly scheduled City Council meeting. Failure to appeal the notice of termination within the specified time period shall constitute a waiver of the right to an administrative hearing and adjudication of the notice or any portion thereto.
(C) Following a hearing on the notice of termination, if it appears that there is no bona fide or just dispute concerning the reason for termination, a notice of shut-off will be provided to the user. The notice of shut-off shall state the time and date the shut-off will be made. Once the shut-off is made, the user shall be charged 30 to reconnect water service.
(Ord. 1195, passed 12-3-2018)