(a) If a utility bill has not been paid on or before the due date as provided in this article, a delinquency and termination notice shall be issued by the City Treasurer within five days after the delinquency occurs and mailed to the customer at his or her last known address. A copy also shall be mailed to the occupant of the premises if the occupant and the customer are not the same person.
(b) The notice as described above shall state:
(1) The amount due, plus notice of a delinquency charge of $10; and
(2) Notice that service will be terminated if the amount due is not paid in full prior to 10:00 a.m. on the last day of the month, unless the date on the notice to pay the charges due shall be on a Saturday, Sunday or legal holiday, in which event such notice will give the customer until 10:00 a.m. of the next business day in which to pay the charges.
(3) If a customer’s payment by check is returned to the city dishonored by the issuing bank or denied from an automatic withdrawal, the city will immediately disconnect the customer’s utility service and the customer will be required to pay the reconnect fee, bad check fee and the past due utility billing in cash or certified funds prior to service being restored.
(Ord. 948, passed 3-14-2008; Ord. 1014, passed 8-17-2015; Ord. 1019, passed 1-4-2016)