(A) An alarm user may appeal assessment of an administrative processing fee to the alarm administrator by filing a written request for hearing identifying the basis for the appeal within ten days after assessment of the fee. The filing of a request for an appeal hearing with the alarm administrator shall stay the assessment of the fee until the alarm administrator, or alarm review authority on appeal, makes a final decision.
(B) the alarm administrator shall review the circumstances surrounding the issuance of the fee assessment and may conduct a formal hearing and consider the evidence presented by any interested person(s). The alarm administrator shall enter his or her decision on the preponderance of evidence found through his/her assessment of the circumstances or presented at the hearing including, but not limited to, evidence that a false alarm dispatch arose from a defective part that has been repaired or replaced or that an alarm dispatch request arose from an actual emergency. The alarm administrator shall render a decision within 30 days after the receipt of the request for a review. The alarm administrator shall affirm, reverse or modify the assessment of the fee. The decision of the alarm administrator may be appealed to the alarm review authority if written notice is given to the authority within 20 days after he!she renders a decision on the appeal. Actions and decisions by the alarm review authority are final administrative decisions by the town.
(Ord. passed 3-8-99)