(A) Any user who violates the provisions of this chapter, who fails to carry out the duties and responsibilities imposed by this chapter, or who impedes or interferes with any action undertaken or ordered pursuant to this chapter shall be subject to enforcement actions.
(B) The Director of Public Utilities shall be responsible for monitoring and enforcement of this chapter. Enforcement actions may include, but are not limited to, the following:
(1) Written warning. Whenever the Director or his or her duly authorized representative finds that any user has violated or is violating this chapter or any prohibition, limitation, or requirement contained herein, or policy issued pursuant thereto, a written warning shall be issued to such offender by an authorized representative of the HCDPU. The written warning shall notify the violator of the nature of the violation and the need to take corrective action and that failure to do so will result in the issuance of a notice of violation and a minimum fine/civil penalty of $100.
(2) Notice of violation. If, after a written warning, the violation continues, the Director or his or her duly authorized agent shall serve upon such offender a written notice of violation stating the nature of the violation. The written notice of violation shall be affixed to the property where the violation occurred and/or mailed certified with return receipt requested to the customer of record and to any other person known to the HCDPU to be responsible for the violation or its correction. When a customer of record refuses to accept a notice of violation by certified mail, hand delivery of the written notice of violation to the customer of record or to the person in charge of the premises where the violation occurred shall also constitute service. The notice of violation shall inform the user of the violation, their responsibility to discontinue the activity within a specified period of time, the civil penalty associated with the violation and possible termination of service if the violation continues.
(Ord. passed 12-3-2018) Penalty, see § 54.99