(A) One person may, at the town’s discretion, be named on the contract or permit application as the service owner. Applications for electric service shall be in writing and be delivered in person at the business office of the town on a form provided by the town entitled “Application for Utility Service.”
(1) Any requirements of a cash deposit, connection or reconnection fee, or other fees, and/or credit worthy criteria, as provided in this chapter, shall be paid and/or submitted before any utility service will be rendered, including:
(a) Request for a permit to connect to the Electric Utility;
(b) Disconnections or reconnections for nonpayment, improper tampering or use, or vacation status;
(c) Owner or non-owner initiated discontinuance of service. A written request is required and must be completed using a form provided by the town, entitled “Request for Discontinuance of Service.” The form shall contain a release to be signed by any non-owner customer (if applicable) and the owner of the property. The customer is required to be present for any final readouts. All fees and charges not paid shall be due and payable on or before the due date reflected on the final bill; and
(d) Landlord Transfer Agreement.
(2) In order for utility service to be rendered to an applicant, owner, or non-owner, all prior accounts and amounts due or written off as bad debt regarding the applicant or in the applicant’s name must be paid, and any collection costs or legal fees paid to outside agencies or parties as a result of the applicant’s failure to pay must be reimbursed before a new account will be established for that applicant.
(3) Any request for service shall be made to the Electric Utility no less than 72 hours in advance of the time service is desired, excluding non-business days. If the requested service involves construction, equipment installation, or special considerations, the request shall be made to the Electric Utility no less than 45 days in advance of the time service is desired.
(B) Any customer requesting utility service at a different location than where that customer currently has, or previously had, service, shall be required to complete an application for utility service for that specific location on the form provided by the town, and to pay the deposit and following the procedures regarding the payment of deposit, as set forth in § 51.030, at the time that the customer submits the application in person at the business office of the town.
(C) When submitting the application for utility service, the applicant will be asked for proof of identification (driver’s license or state issued ID preferred). This is necessary to aid in the collection process, if necessary, and to eliminate possible falsification of customer information. The appropriate town personnel at the town’s business office will make a copy of the proof document and attach it to the application.
(D) If the applicant is not the owner of the property to which service is being requested (non-owner customer), the property owner or a properly authorized agent of the property owner shall sign the owner’s certificate section of the application. The signature of the owner must be notarized or signed in the presence of a representative of the town, who shall witness the application at the business office as provided therein. The signature of the application by an applicant is an acknowledgment that the applicant understands and agrees to the responsibilities, requirements, including, but not limited to, the payment and deposit requirements set forth in this chapter, and the applicant’s agreement to comply with the Town Code relevant to utility services.
(E) After reviewing the application for completeness, the town will determine the deposit required, if any, and review computer and/or other records to verify that the applicant has no previous history of being past due and for any previous account balances that may still be owed to the town. Upon payment of any required cash deposit, a receipt will be issued by the town to the applicant.
(F) Copies of the application for utility service form will be available at the business office of the town for use by potential applicants, property owners, non-owner customers, and those who are new construction homeowners.
(Ord. 7-1992, passed 12-21-1992; Am. Ord. 2-2005, passed 4-4-2005; Am. Ord. 1-2008, passed 1-22-2008)