(A) It is the policy of city utilities to notify customers prior to termination of service. In certain circumstances, delivery of written notice may be impossible or impractical when balanced against the need to protect the system against waste of gas, leaks, contamination or other hazard.
(B) The utility may direct the temporary turn off of service to one or more customers where the following conditions exist:
(1) Leaks, breaks or failure in the mains, services, pumping machinery or other equipment require a partial or total discontinuation in service;
(2) Instances where contaminates dangerous to health have entered the natural gas system, necessitating a total or partial discontinuance of service; and/or
(3) In the event service is interrupted for one of these reasons, the utility shall provide affected customers with notice of the reason for turn off, and the expected duration of the interruption of service by the most practical medium.
(2002 Code, § 53.21) (Ord. 1999 NG-1, passed 5-20-1999)